All items are carefully packaged to reduce chances of damage during shipping. In the unlikely occurrence of an item being faulty on delivery a refund will be provided upon receipt of the item prepaid in its original packaging, providing the refund request was made within 7 business days. Shipping costs are the responsibility of the customer. Please feel free to contact firstname.lastname@example.org
if you would like additional photos or information on any piece before purchasing. Returns or exchanges are not accepted on any jewellery, or homeware, as all pieces are handmade and custom made to order.